Delivery & Returns

Outside of Europe?

We regularly ship parts and merchandise across the globe. If you are unable to automatically select your destination shipping location (if you are outside of Europe), please contact us using the live chat facility, by using the enquiry form or calling us on 0208 741 8822 to confirm the items you would like to order and your shipping location and we would be pleased to confirm availability and to provide a bespoke shipping quotation.

 

Delivery can be to any UK address as long the address at which your payment card is registered is also present on your order. All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods. We can ship internationally, but please contact us if you are outside of Europe for a quotation before ordering, and be aware you may be liable for any tax or import duty owed on orders from outside of the UK.

When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically. You will always be able to see this charge before submitting your order.

All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail. Delivery is next working day subject to availability. However, delivery may take up to five working days.

The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.

Nicholas Mee & Co will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Nicholas Mee & Co shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Postage

You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.

Force Majeure

Nicholas Mee & Co shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Returns

If you need to return a product purchased from Nicholas Mee & Co then you have 28 working days to do so however any returned goods are subject to a 20% handling charge and notification of intention to return must be received within the first 14 days. Electrical components are not permitted to be returned for credit. The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us. The goods should also be returned with their original box, packing and accessories. Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.

If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 24 hours of confirmed receipt.

Damaged goods; Any parts that are received damaged must be reported within 24 hours of confirmed receipt.

Please post returns to the following address:

Nicholas Mee & Company
Essendonbury Farm
Hatfield Park Estate
Hertfordshire
AL9 6AF

This returns policy does not affect your legal rights.

Cancellation of Orders

You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the AstonStore website, or by phoning us on 0208 741 8822.

Pricing

Prices of all items are regularly adjusted by suppliers and are therefore subject to change. Please contact us for confirmation.